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General terms and conditions and rules of use

GENERAL
The terms of use concern the content and functionalities of the “mitgestalten.lustenau.at” platform




Marktgemeinde Lustenau
Rathausstraße 1
6890 Lustenau T +43 5577 8181-0 E gemeindeamt@lustenau.at ATU 36828607

operates the platform “mitgestalten.lustenau.at”. The institution guarantees the confidentiality of the processing of personal data and the implementation of technical and organizational measures that guarantee its security in accordance with Regulation (EU) 2016/679 of the European Parliament and applicable data protection legislation.

Users: account, data, content

Users are natural and legal persons who are interested in the content on “mitgestalten.lustenau.at”, read, comment on, like or write their own contributions. A distinction is made between three levels of users:

Without registration: Users can freely and anonymously access the “mitgestalten.lustenau.at” platform and move around it while reading. All public content on the platform can be read by everyone.

Registration is always required to comment on or like contributions from others.

For certain functions, such as voting, it may be necessary for the user identity to be verified once first.

The platform uses the Matomo web analysis service.

account

Anyone who registers on the platform receives an account. This requires a name/pseudonym, a username/nickname, an email address and a password. Users have provided us with data about themselves voluntarily and we process this data based on their consent for the following purposes:

Registration takes place via double opt-in: After filling out the registration form, users receive a confirmation email for verification and must accept the “Legal Information and Terms of Use”. Only then is the account active.

The account can be supplemented with a profile picture and further information, which are then visible to all users. The email address used for registration is not visible on the platform.

An account can be deleted independently at any time in the profile settings. As a result, all stored personal data, including profile picture and other information in the profile, will be irrevocably deleted. The content generated through the use of the platform (comments, suggestions, answers to surveys, etc.) remains anonymous for the sake of transparency and traceability of the collaboration processes. This data is assigned to an anonymous account.

Re-participation on the platform is only possible after a new registration.

If you have any questions or need help deleting your data, contact romy@mitgestalten.jetzt

personal data

The personal data is stored in your own account and can be edited via the profile settings. This data includes information such as email address or password. This data is stored in encrypted form. They are never visible from outside.

Generated content

By participating, users generate content on “mitgestalten.lustenau.at”. This content includes comments, suggestions, survey responses, etc. The following terms apply to this content:

  • Public: In principle, this content concerns public topics and is therefore publicly available.
  • Publication or distribution of content: The content created by users may be published by project managers on the “mitgestalten.lustenau.at” platform and through other means that the project managers consider appropriate, e.g. to publicize this platform (e.g. in a media release).
  • Content generated by users is not deleted, but may be assigned to an anonymous account (see above).
  • Intellectual property: Unless otherwise stated, content protected by intellectual property rights is subject to the Creative Commons - Recommendation - Share Alike (CC-BY-SA 4.0) license.

View your own data

Users can export their data from their account at any time. The export includes all data associated with an account (personal data and generated content). This provides transparency as to which data is collected and stored by the platform.

For data export, a password-protected compressed file is created for download. Users will receive the download link and password by email. Since this is sensitive data, the data is encrypted and can only be opened with open source compression software (7-Zip (Windows), KUKA (Mac OS) or PeaZip (Linux).

Rules of use

Users are required to behave conscientiously and in accordance with the terms of use.

The following rules of conduct apply on the platform:

  • Give constructive feedback.
  • Show alternatives.
  • Maintain mutual respect.
  • Do not use racist, anti-Semitic, sexist, or otherwise discriminatory statements.
  • Don't use misinformation (“fake news”).

All users are responsible for the correct use of the platform and for the legality of the content and the opinions shared. All participants can report violations of the rules. The relevant content can be reported by selecting the small flag icon or by e-mail (romy@mitgestalten.jetzt). The Co-Shaping Participation Office reviews the report and, if necessary, takes necessary legal action.

The project managers reserve the right to remove opinions, information, comments, suggestions or media that contradict the terms of use from the “mitgestalten.lustenau.at” platform. The project managers also reserve the right to temporarily suspend the activities of users of the platform by, in particular in cases of violation of applicable rights and/or the present terms of use:

  • makes the generated content invisible,
  • deactivated the account.

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